New Orleans Redevelopment Authority Goals, Questions and Metrics

From New Orleans Wiki

The original notes by K.C. King are available as PDF as the document New Orleans Redevelopment Authority Goals, Questions and Metric. I've changed the format to better fit the Wiki.

• (G) Goal.
• (Q) Question.
• (M) Metric.

(G) Neighborhoods and neighbors are satisfied that their values have been adequately and fairly considered

(Q) Were neighborhoods and neighbors satisfied?

• (M) Initial, quarterly and final survey of neighbor opinions as a percent of neighbor hood population respond that they are satisfied
• (M) Quarterly endorsement of and concerns about NORA efforts from recognized Neighborhood/planning district associations

(G) NORA-titled homes have been returned to commerce safer, stronger and smarter including code, covenants, legal constraints and safety considerations

(Q) How many properties have been returned to commerce?

• (M) baseline, quarterly and final properties return to commerce NORA-titled properties for each method of acquisition (expropriated, LLT transfers, etc.

(G) Improve the business case for purchasing, building, occupying and operated returned properties

(Q) How expensive is it to return a property to its intended use?

• (M) The average actual property owner cost outlays for similar properties and property improvements including changes in homeowners and flood insurance premiums due to NORA-promoted best safety and efficiency initiatives.
• (M) Theoretical "should cost" to property owners resulting from market factors and NORA cost reduction initiatives

(Q) Is the cost to return properties to their intended use improving?

• (M) Baseline, quarterly and final actual and should cost to purchase, build/rehabilitate, occupy and operate by categories of properties.

(G) Decrease blighted properties

(Q) Is the number of blighted properties falling?

• (M) The baseline, quarterly and final ratio of safe, secured, well-maintained properties the total number of unsecured, unsafe, and unkempt blighted properties.

(G) Increase the overall value of neighborhood properties not just the value of blighted properties

(Q) What is the value of my property?

• (M) Descriptive statistics of the market value of properties by neighborhood

(Q) Is my neighborhood value improving as a result of NORA performance

• (M) Baseline, quarterly and final descriptive statistics of market value

(G) Maximize the value and equity returned to neighborhoods, neighbors and US taxpayers.

(Q) How much value is returned to each class of stakeholders?

• (M) Funds returned to benefit other impacted home owner programs supported by CDBG funds
• (M) Funds returned to the US Treasury in excess of legitimate impacted home owner assistance
• (M) Tax revenues to all levels of government through returning properties to productive use
• (M) Asset worth and income returned to neighbors and neighborhoods.

(G) Benefits are returned to neighbors and neighborhoods fairly, transparently and quickly

(Q) Where all stakeholders kept fully and currently informed of all program actions which materially impact them?

• (M) Outreach contacts as a percentage of stakeholder demographics
• (M) Qualitative stakeholders feedback surveys

(Q) Were individual stakeholders treated fairly in NORA decision making?

• (M) Coverage, simplicity, currency and of policies and processes
• (M) Employ proven best practices to include benchmarks, risk management, measuring results, continuous process improvement and an independent ombudsman
• (M) Written notification of decisions
• (M) Full and fair due process to reconsider decisions (complaints, appeals)